Software process improvement: where to start when everything seems chaotic?
Rafael Contessotto Bragança Pinheiro defended at FCTE/UnB an undergraduate thesis proposing an approach to help organizations kick off software process improvement programs — the hardest step when almost everything demands attention.
Brasília, December 16, 2020
Every software process improvement program carries a silent question: where to start? A bad entry point costs resources, drains team patience, and sends the organization back to square one. This initialization phase is what the undergraduate thesis defended by Rafael Contessotto Bragança Pinheiro in December 2020 places at the center, advised by Prof. Ricardo Ajax Dias Kosloski .
The work acknowledges what the literature keeps repeating: improvement initiatives bring real benefit at organizational and structural levels — when well applied. What is usually missing is precisely the initial intelligence: a criterion to identify a starting point that yields visible short-term returns and feeds the engagement needed for the phases that follow. The author articulates an approach for that phase, helping organizations decide where to invest the first round of effort.
The theme connects to software quality and to the long tradition of continuous improvement practices in the community — but with a practical framing: giving small and mid-sized organizations a compass to avoid drowning in the complexity of the first move.
The full text — written in Portuguese — is available at the UnB Undergraduate Theses Digital Library.
About CEDIS: The Center for Studies, Development, and Innovation in Software (CEDIS), linked to the University of Brasília, researches and develops innovative software solutions.